People favor highly reviewed products, even when they shouldn't

(Association for Psychological Science) When we're trying to decide which cell phone case to buy or which hotel room to book, we often rely on the ratings and reviews of others to help us choose. But new research suggests that we tend to use this information in ways that can actually work to our disadvantage.

from EurekAlert! - Social and Behavioral Science http://ift.tt/2whnh8X