Friday 26 October 2018

Five out of five? Study reveals psychological influences in online reviews

(University of East Anglia) A new study reveals how psychological factors affect the ratings people provide and how they describe their experiences when posting online reviews.Researchers at the University of East Anglia found the length of time between product or service consumption and posting affects the review given.

from EurekAlert! - Social and Behavioral Science https://ift.tt/2z6xkNt

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